Responsible Gaming at 55rr1

At 55rr1, we believe that gambling should always be a form of entertainment — not a way to earn income, solve financial problems, or escape from stress. We are committed to giving every player the information, tools, and support they need to make informed decisions about their gambling activity.

55rr1 takes problem gambling seriously. We have implemented a range of tools and policies to support responsible play, including self-exclusion options, deposit limits, and time-out features. If you are concerned about your own gambling or that of someone you know, we encourage you to use these tools or contact our support team immediately.

Gambling is strictly for adults. 55rr1 does not permit any person under the age of 21 to register, deposit, or place bets on the platform. All players are required to complete identity and age verification as part of the KYC process before withdrawals are processed and before certain account features are unlocked.

If you are a parent or guardian and you suspect that a minor has accessed the 55rr1 platform using your device, please contact [email protected] immediately. We take underage gambling extremely seriously and will act on all reports promptly.

Self-exclusion is a voluntary tool that allows you to restrict your access to the 55rr1 platform for a defined period or permanently. Once a self-exclusion is in place, 55rr1 will take all reasonable steps to prevent you from accessing your account for the duration of the exclusion period. To request a self-exclusion, follow these steps:

Setting a deposit limit is one of the most practical ways to keep your gambling activity within a budget that works for you. 55rr1 allows you to request the following types of deposit limits, applied to your account on request:

• Daily deposit limit — a maximum amount you can deposit in any single 24-hour period.
• Weekly deposit limit — a maximum total deposit amount across any rolling 7-day window.
• Monthly deposit limit — a maximum total deposit amount within any calendar month.

Deposit limits take effect immediately upon confirmation. To increase a deposit limit, a cooling-off period applies before the higher limit is activated — this is a deliberate safeguard that gives you time to reconsider. To request a deposit limit, contact [email protected] with your registered account details.

If you need a short break from gambling but are not ready for a full self-exclusion, a time-out is the right tool. A time-out temporarily suspends your ability to log in and place bets, without permanently closing your account. 55rr1 offers three standard time-out durations:

• 24-hour time-out — suitable for players who want a single-day cooling-off period.
• 7-day time-out — a one-week break, ideal if you feel your recent play has been more frequent than you intended.
• 30-day time-out — a longer break that gives you a full month to reassess your relationship with gambling.

During a time-out, your account balance is preserved. When the time-out expires, you may log in again as normal. To request a time-out, email [email protected] with your registered account details and your preferred duration.

Problem gambling can develop gradually and may not be immediately obvious — even to the person experiencing it. The following are common warning signs that gambling may be becoming a problem. If you recognise any of these in yourself or someone you know, please seek help:

• Set a strict gambling budget before you start each session and never exceed it, regardless of whether you are winning or losing.
• Treat gambling purely as entertainment. The outcome of every game is determined by chance — never gamble with the expectation of making a profit or recovering previous losses.
• Take regular breaks during gambling sessions. Step away from the screen, drink water, and give yourself time to think clearly before continuing.
• Only gamble when you are in a calm, clear-headed state. Avoid placing bets when you are emotionally distressed, tired, under the influence of alcohol, or under significant financial stress.
• Keep gambling time-limited. Decide in advance how long you will play and use a phone timer or alarm to remind yourself when to stop.
• Balance your gambling activity with other hobbies and social activities. Cricket, football, and other interests are a healthy part of life — gambling should be just one small part, never the centre.